Warranty & Registration
Your Device. Our Support.
Register your warranty, find manufacturer support and get help whenever you need it.
Register your device
Choose your device first, and we’ll open the correct official registration page for that brand.
1 — Your brand
2 — Your model
Opens the manufacturer’s own page in a new tab.
Your device is covered by the applicable manufacturer’s warranty, subject to the manufacturer’s terms and conditions. For warranty claims and technical service, please contact the manufacturer directly.
We’re always here to help. If you need guidance with registration or contacting the manufacturer, the CIELO CABO team will be happy to assist.
Reach us directly
Contact the manufacturer
Warranty registration, technical service and repairs are handled by each manufacturer.
Avologi
Official warranty pages and support handled directly by the manufacturer.
SpaceTouch
Official support by email, plus the manufacturer’s own warranty pages.
Warranty details by device
Each device below lists the manufacturer’s own pages. Where the exact term for a model is still being confirmed, we say so instead of promising coverage.
Avologi
Avologi
ENEO Totalé
Contact us for warranty details
The exact warranty for this model is confirmed with the manufacturer. Ask us and we will check it with you.
Avologi's official video library covers usage, skincare combinations, cleaning, charging and treatment frequency.
Avologi publishes that eligible models may carry a limited lifetime warranty and that Classic models may carry a two-year limited warranty, and that registration is normally required within 10 days of purchase, subject to the specific model and its terms. The exact term for ENEO Totalé must be confirmed with Avologi before any duration is published. Warranty eligibility for purchases made in Mexico has not been confirmed.
Awaiting verification
Avologi
Luminice Gold
Contact us for warranty details
The exact warranty for this model is confirmed with the manufacturer. Ask us and we will check it with you.
Avologi's official video library. Confirm that a video belongs to Luminice Gold before sharing it — never send a video for another Luminice model.
The exact warranty for Luminice Gold must be verified with Avologi before it is published. Do not confuse Luminice Gold with Luminice Advanced or Luminice Classic: they are separate models with their own terms. Warranty eligibility for purchases made in Mexico has not been confirmed.
Awaiting verification
Avologi
Luminice Advanced
Contact us for warranty details
The exact warranty for this model is confirmed with the manufacturer. Ask us and we will check it with you.
Avologi's official video library. Confirm the video matches Luminice Advanced before sharing it.
A separate model from Luminice Gold and Luminice Classic. No model-specific warranty is published for Luminice Advanced, so the term must be confirmed with Avologi before advising a customer. Warranty eligibility for purchases made in Mexico has not been confirmed.
Awaiting verification
Avologi
Luminice Classic
Contact us for warranty details
The exact warranty for this model is confirmed with the manufacturer. Ask us and we will check it with you.
Avologi's official video library. Confirm the video matches Luminice Classic before sharing it.
Avologi describes its Classic models as carrying a two-year limited warranty; confirm that this applies to the customer's exact model before advising them. Do not confuse Luminice Classic with Luminice Gold or Luminice Advanced. Warranty eligibility for purchases made in Mexico has not been confirmed.
Awaiting verification
SpaceTouch
SpaceTouch
ATLAS
Manufacturer's lifetime warranty — Lifetime, subject to registration and SpaceTouch's published conditions
Registration: Within 7 days of first use
SpaceTouch publishes its session guidance with its official materials and on its own video channel. Confirm the exact ATLAS guidance before sharing it — do not present a page as a video unless a real video exists. The official ATLAS user guide is published with SpaceTouch's official materials. Ask us and we will send you the current version.
Registration within seven days of first use is required for the lifetime warranty to apply. Warranty eligibility for purchases made in Mexico has not been confirmed — check with SpaceTouch before promising a customer that it applies.
Verified · checked 2026-10-22
SpaceTouch
Cosmo
Manufacturer's lifetime warranty — Lifetime, subject to registration and SpaceTouch's published conditions
Registration: Within 7 days of first use
There is no separate Cosmo video published by the manufacturer. Do not label a page as a video unless a real video exists. Cosmo set-up and usage guidance and the user manual are published with SpaceTouch's official materials. Ask us and we will send you the current version.
Registration within seven days of first use is required for the lifetime warranty to apply. Warranty eligibility for purchases made in Mexico has not been confirmed — check with SpaceTouch before promising a customer that it applies.
Verified · checked 2026-10-22